Shipping policy

Shipping Rates

  • Free shipping on orders $100+
  • $12 flat rate shipping on orders under $100

Shipping rates apply to the contiguous United States (lower 48 states).

Additional shipping charges and longer transit times may apply to shipments going to Alaska, Hawaii, APO/FPO addresses, U.S. territories, and international locations. Please contact us at inquiry@maisonvague.shop for details before ordering.


Shipping / Delivery Times

Most orders are delivered within 2–20 business days within the contiguous United States.

Each order is carefully prepared and shipped via UPS, USPS, FedEx, or DHL, depending on size, weight, and destination, to ensure the most reliable delivery experience.

Delivery times may vary based on:

  • Carrier transit times
  • Order volume
  • Product availability

 

Special-Order / Made to Order / Backorder / Final Sale 

Some items are made to order or require additional fulfillment time. When this applies, the estimated shipping window will be clearly stated on the product page.

Final Sale Items

Items marked as FINAL SALE cannot be returned, exchanged, or canceled once an order has been placed. These items will be clearly indicated as Final Sale directly on the Product Page. 

 

Order Processing

Most orders are processed within 1–15 business days.

Please note that processing times may be longer during holidays, promotional events, new product releases, or other periods of unusually high order volume.

Orders received after 2:00 PM Eastern Time (ET) will begin processing on the next business day.

 

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a direct link to the tracking information. You can use this to check your package status with the carrier.

 

APO Shipping

For APO addresses, we kindly ask that you contact us before placing your order to confirm eligibility for USPS delivery.

 

Questions

If you have any questions regarding shipping rates, delivery timeframes, tracking, or international orders, please contact our customer support team at inquiry@maisonvague.shop and we will be happy to assist you.